Refund policy

Refund Policy

At The Misfit Club, each item is made to order especially for you. This helps reduce waste and allows us to offer a growing range of unique characters and designs.

Because of this, we do not accept returns or exchanges for:

• Incorrect size ordered
• Change of mind
• Incorrect address provided
• Accidental orders

Please ensure you check sizing guides and order details carefully before placing your order.

Damaged, Defective or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, we will gladly replace it at no additional cost.

To request a replacement, please contact us within 7 days of receiving your order and include:

• Your order number
• A description of the issue
• A clear photo of the item

Once reviewed, we will arrange a replacement as quickly as possible.

Order Cancellations

Orders are processed quickly as items are made to order. For this reason, we cannot guarantee cancellations once an order has been placed.

If you need to request a cancellation, please contact us immediately and we will do our best to assist before production begins.

Late or Lost Orders

If your order appears to be delayed or lost in transit, please contact us and we will work with the shipping provider to resolve the issue.

We are not responsible for delays caused by:

• Postal service delays
• Customs processing
• Incorrect shipping details provided by the customer

Sizing Responsibility

Customers are responsible for selecting the correct size when placing an order. Size guides are provided on product pages to help you choose the best fit.

If you are unsure about sizing, we recommend sizing up for a more relaxed fit.

If you have any questions about your order, please contact us at:

via our contact page here .

We want you to love your misfit.